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Archive for Best Practices

Standard contract language limiting alarm company’s liability found ambiguous by federal appeals court.

  • May 27th, 2014
  • Wendy Carlisle
  • Comments Off on Standard contract language limiting alarm company’s liability found ambiguous by federal appeals court.

You know that language in your contract–that’s in EVERY alarm contract– that says “Alarm Co. is not liable, but if any liability is imposed it will be limited to $[dollar amount] or a percentage of the annual monitoring charge”?  Well,…

The Seven Deadly Sins of alarm contracts (and how to avoid them).

  • May 22nd, 2014
  • Wendy Carlisle
  • Comments Off on The Seven Deadly Sins of alarm contracts (and how to avoid them).

In my job, I have the pleasure, and unfortunately sometimes pain, of reviewing alarm sales and monitoring contracts for litigation, potential acquisitions, and revisions to contracts. Here are seven mistakes I see most often.

Three important things to know about PERS contracts and sales.

  • March 26th, 2014
  • Wendy Carlisle
  • Comments Off on Three important things to know about PERS contracts and sales.

If you’ve decided to enter the vibrant market of selling Personal Emergency Response Systems (PERS) you may be wondering what advice a lawyer would give you on how to protect your business.   Do you need a contract with your customer? …

Alarm company whose bookkeeper embezzled $600,000 must still pay its security equipment supplier.

  • May 13th, 2013
  • Wendy Carlisle
  • Comments Off on Alarm company whose bookkeeper embezzled $600,000 must still pay its security equipment supplier.

New Canaan Alarm Company, whose bookkeeper embezzled over $600,000 from the company, must still pay over $100,000 to its fire and security alarm equipment supplier, Alarmmax Distributors, Inc., even though Alarmmax brought its claims more than four years after the last…

How to investigate a customer’s loss (Part 3).

  • February 27th, 2013
  • Wendy Carlisle
  • Comments Off on How to investigate a customer’s loss (Part 3).

In Parts 1 and 2, I discussed inspecting the scene of your customer’s loss.  This post continues with additional sources of information to consider in your investigation, including information about using highly skilled experts to defend your company.  

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