How to investigate a customer’s loss (Part 3).
- February 27th, 2013
- Wendy Carlisle
- Comments Off on How to investigate a customer’s loss (Part 3).
In Parts 1 and 2, I discussed inspecting the scene of your customer’s loss. This post continues with additional sources of information to consider in your investigation, including information about using highly skilled experts to defend your company.
How to investigate a customer’s loss (Part 2).
- February 27th, 2013
- Wendy Carlisle
- 1 Comment
In Part 1, I gave you some tips for what information you should look for at an inspection of your customer’s loss. This post contains some other important tips for scene inspections, including scene etiquete and how to document everything…
How to investigate a customer’s loss (Part 1).
- February 27th, 2013
- Wendy Carlisle
- Comments Off on How to investigate a customer’s loss (Part 1).
“YOU HAVE BEEN SUED” reads the piece of paper some otherwise friendly-looking process-server has just handed you. Or perhaps you received a letter from an insurance company claiming you have caused damages and demanding payment in lieu of the lawsuit…